Shipping policy
1. Processing Time
Orders are typically processed within 1-3 business days. Please note that processing time may vary during holidays or peak seasons.
2. Shipping Methods and Delivery Times
We offer several shipping options:
- Standard Shipping: Estimated delivery within 5-7 business days.
- Express Shipping: Estimated delivery within 2-3 business days.
- International Shipping: Delivery times vary depending on the destination, typically between 10-21 business days.
Delivery times are estimated and may vary based on external factors such as customs delays or shipping carrier issues.
3. Shipping Costs
Shipping costs are calculated at checkout and are based on the weight, dimensions, and destination of the order.
4. International Shipping
For international orders, customers are responsible for any customs duties, taxes, or additional fees imposed by the destination country.
5. Tracking Orders
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
6. Lost or Delayed Shipments
We are not responsible for delays caused by shipping carriers. If your order is delayed or lost in transit, please contact us, and we will assist you in resolving the issue.
7. Changes to Shipping Address
If you need to update your shipping address, please contact us as soon as possible. Changes can only be made before the order has been shipped.